Terms of Service

When ordering, please enter the full address including the postcode of the recipient. We will not be held responsible for items that are not delivered due to incorrect details.
By clicking on the ‘Place Order’ button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the site.
Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.
We may require the order to be placed 24 hours in advance. As always, ordering with advance notice of 1-2 days is preferred, but not always required for optimal freshness of any floral order.
Due to the urgent nature of florist-delivered products, we are unable to cancel or change orders already in process at the florist, en route, or delivered.
Any change of particulars (e.g., Receiver’s address, messages, etc.) must be made within 6 hours in advance or the day before.
Cancellation of orders will be subject to a 20% Handling Fee.

Customer Services